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Traditional Admin Assistance

  • Inbox management

    • ​check inbox 1-3 times per day

    • ​organise in folders

    • label by urgency, client etc

    • send holding emails​

    • reply to general emails

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  • File organisation

    • declutter storage drive (OneDrive, Google Docs etc.)​

    • arrange files into organised folders

    • rename files

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  • Typing/transcription

    • data entry​

    • meeting minutes

    • interview transcripts

    • document summaries

Editing/Proofreading

  • Document reviews

    • Check documents including blogs, training guides, emails, newsletters, social media posts for typing/spelling/grammatical errors

    • correct errors or send list of proposed corrections

    • fact-checking

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  • Video captioning

    • add captions to any videos including TikTok, YouTube etc.

    • check and edit auto-generated captions

Social Media Management

  • Community Management

    • ​comment moderation

    • approve/decline new members

    • answer common questions

    • monitor and reply to online reviews

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  • Social Accounts

    • schedule and post pre-written content​

    • caption creation

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  • Email Marketing

    • MailerLite account setup​

    • subscriber list monitoring

    • template creation

    • newsletter writing

    • website/social media forms for lead capturing

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